Dose Track Pro: Upgrade and Restore Purchases
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Dose Track Pro and restoring purchases

Dose Track for iPhone and Android · Updated

Short answer: To upgrade, tap the PRO? badge at the bottom of Settings, then UPGRADE NOW, and pick MONTHLY or ANNUAL. Already paid? On the same upgrade screen, tap RESTORE in the top right.

Steps

  1. Open SettingsOpen the Profile tab, scroll to the bottom and tap Settings.
  2. Tap the PRO badgeScroll to the very bottom. Next to DOSE TRACK is a badge: PRO? if you are on the free plan, PRO if you have it. Tap it.
  3. Open the upgrade screenTap UPGRADE NOW. You can also reach the same screen by tapping any feature marked Pro.
  4. Choose a planPick MONTHLY or ANNUAL and confirm the purchase with Apple or Google.
  5. Restore a past purchaseOn a new phone or after reinstalling, open the upgrade screen and tap RESTORE in the top right.

What the free plan limits

Logging doses, schedules, reminders and moving to a new phone are free. Pro lifts limits like these:

  • Automatic encrypted cloud backup (free accounts can still restore).
  • Reconstitution helper: 1 free use, then Pro.
  • Lab upload from a PDF or photo: 1 free upload. Typing lab values in by hand stays free.
  • AI chat: 1 free message a day.
  • Supplements and tracked supplies: 2 each on the free plan.
  • Reorder reminders: 1 medication on the free plan.

If RESTORE finds nothing

The message No Purchases Found means the store account on this phone has no active Dose Track subscription. Pro belongs to the Apple ID or Google account that bought it, not to your Dose Track account. Sign in to that store account on the phone and tap RESTORE again.

If it still fails, copy your ID from Settings › App User ID (tap to copy) and send it with Settings › Send Feedback or to hello@dosetrack.app.

Still stuck? Email hello@dosetrack.app with your phone model and app version, or ask in the Dose Track community.
How to cancel Dose Track ProPro is billed by Apple or Google, so you cancel it with them, not inside Dose Track. On iPhone: Settings ›… How to enter a promo or referral codeOpen the Dose Track Pro screen (the PRO? badge at the bottom of Settings) or the upgrade screen, tap the… How to back up and restore your dataSign in, then go to Settings › Account and switch on Automatic backup (Pro). It backs up about once a day,… How to move your data to a new phoneOn your old phone, go to Settings › Account and tap Send to a new phone . On the new phone, install Dose…

Frequently asked questions

Where is the Restore Purchases button?+
On the upgrade screen, top right, labelled RESTORE. Get there from the PRO? badge at the bottom of Settings, then UPGRADE NOW.
Does signing in to my Dose Track account restore Pro?+
No. Pro comes from your App Store or Google Play account. Use RESTORE while signed in to the store account that bought it.
How do I know I have Pro?+
The badge at the bottom of Settings reads PRO instead of PRO?, and the Pro screen says you have access to all Pro features.

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