Short answer: Export a CSV from your old app. In Dose Track, go to Settings › Data Management › Import From Other App, add the CSV files and tap Upload & Process. Review the result, then tap Confirm Import.
Before you start: You need one or more CSV files from your old app. Other formats are not supported yet. The import is for medication, dose and wellness data. Lab results go through the Labs page instead.
Steps
- Open the importerOpen the Profile tab, scroll to the bottom and tap Settings. Tap Data Management, then Import From Other App.
- Add your filesTap Tap to select CSV files. You can pick several at once, up to 10 MB each and 50 MB in total.
- UploadTap Upload & Process. Analyzing your data usually takes 1 to 2 minutes. You can leave the screen, and the app lets you know when it is ready.
- ReviewOn Review Import, check how each medication was matched. Press and hold one to change its match, or let it be added as a custom medication or a supplement. You can also attach it to a protocol.
- ConfirmTap Confirm Import. Import Complete shows what was added.
What happens to your files
Your CSV files are sent to the Dose Track server, where an AI model reads the columns and works out which are dates, medications and doses. The files are encrypted on the server and deleted within 24 hours. Tapping Cancel Import deletes them right away.
If something looks wrong on the review screen, use Report a Problem to describe it and Re-analyze.
If your old app cannot export
Use Backfill Data on the same Data Management page. It rebuilds your past doses from a few questions instead of a file.
Moving from one Dose Track install to another? Use a backup file or Send to a new phone instead. See move to a new phone.
Which file types can Dose Track import?+
CSV files only, for now. Export a CSV from your old app first.
Can I import lab results this way?+
No. This importer is for medication, dose and wellness data. Add lab results from the Labs page.
Are my import files kept?+
No. They are encrypted on the server and deleted within 24 hours, or right away if you cancel the import.